Q: When will I be billed?
A: Subscribers will be billed on the 17th of each month for the following months box. If you purchase a one time box, you will be billed once on the day of purchase. For new subscribers, you will be billed for your first box on the day of purchase, and then for your next box on the 17th.
Please watch the description on the box subscription page, this will tell you which box you are purchasing, or the first box you will receive with your subscription.
Q: Can I get just one box instead of subscribing?
A: Yes, we have a one time purchase option.
Q: Can I use PayPal?
A: You can use PayPal for the one time purchase option, or for the Hag Shop. Unfortunately at this time our provider will not allow checkout with the PayPal option. We are working very hard to find an option that will work for this, and it is coming sooner than later!
Q: When will I receive my box?
A: We ship the boxes between the 1st to 7th of each month for the subscribers, with multiple shipment dates if you're a one time purchaser or subscribing after the 17th.
Q: How do I gift a box?
A: Checkout with only the items you want to gift, and enter the shipping address that it needs to be sent to.
Q: What kind of items are in the box?
A: Each box contains 7-10 items ranging from natural self care to crystals, tea, herbs, candles, accessories and more. Every box will have a retail value of over $100.
Q: Is this box only for women?
A: No, we strive to make our offerings gender neutral. There won't be any gender specific items in the box.
Q: What if I don't like, or can't use an item in the box?
A: One of the great parts about this box is how low cost the items end up being for you. This makes these items that you don't or can't use perfect for gifting. We will not be offering replacements or refunds for items.
Q: How long do I have to get a box? Will they be available on the website after?
A: Boxes are in limited quantity every month, but if we do end up having a few extras, they will be listed in the Hag Shop the following month. As long as they are still in stock, they are available from the 17th to the 17th.
For example if you want the December Box, You have from November 17th to December 17th to purchase one. If they sell out, that will be listed on the website.
Do you have other questions that aren't addressed here? Please contact us and we'll be happy to help.